Local Government Office
The current working system within the Pasadena Water and Power Department is very inefficient, and many mistakes have been made. This raises concerns about possible corruption—decisions appear to have been based on personal benefit rather than the well-being of the people living in Pasadena, including decisions involving personnel and officers. Where should an investigation begin? With the mayor, or someone else?
Customer service over the phone wait for about 25 minutes, call was pick up no one never answer or put the phone away and hang up. One of the worst cities to work with, irresponsible and unprofessional…
If I can give no stars, I would do so this is a very low down business. I have never called a utility company any type of utility company to pay your bills to where you hit the prompt you follow instructions and then it says we’re sorry we cannot complete your call. This is not the first time as long as I’ve been in Pasadena on and off something is always wrong with the system. I have reported to the supervisor and the manager they say they’re working on it. I need to discuss my bill and I can’t even do so with the live person. This is very sad and then the customers are the ones who will have to suffer if something happens with an extra Bill amount that’s placed for that month. It’s not fair and it’s not right for Pasadena to get away with this, this is poor. Unacceptable customer service and it’s making me feel very, very uncomfortable.
What a fantastic building structure. It really looks so well constructed, You would think it was just bulit.
It makes me very sad that I can't give zero stars. I have no words other than "the worst"...
Reviews and photos from Google