I noticed water coming up where the concrete meets the pavers in my driveway, and it turned out to be a main water line leak. I called for emergency plumbing help, and they responded very fast. Within a few minutes they called me back, and Damon was at my house within the hour. He checked everything carefully, explained the issue in simple terms, and confirmed it was a main water line break. We turned the water off for the weekend, and early Monday morning Damon and his crew came back ready to start the repair. After inspecting the line and the underground plumbing, they found that extra underground work was needed to fix it the right way. It ended up being a long job, but the crew stayed focused and kept working until everything was completed properly. They handled the water line repair with real skill and made sure the plumbing system was working correctly before leaving. What impressed me most was how hard they worked, how clearly they communicated, and how clean they left the area when the job was done. The driveway and work area looked neat, like almost nothing had happened. I really appreciated the quick response, honest service, and professional plumbing work. I would absolutely call them again for any water line, leak detection, or emergency plumber service.
i called for help with a dishwasher install after my own attempt did not work out. what seemed like a quick plumbing job turned into a much bigger fix because of an old, badly done installation from years ago. damon and arthur stayed professional the whole time, worked carefully through every step, and made sure the dishwasher hookup, drain line, and water connections were done the right way. even though it took much longer than expected, the quality of the work was excellent and they kept a great attitude through a frustrating situation. i was also very impressed with another visit when taylor and damon helped with a drainage problem that had us worried. a clogged drain pipe was causing the washing machine to back up at the wall, and then the kitchen sink started overflowing too. another plumber had suggested a much bigger and more expensive repair, but that did not seem necessary. taylor and damon came out, checked the plumbing system quickly, found the real source of the blockage, and cleared it fast. their troubleshooting was sharp, their work was efficient, and everything has been flowing properly since then. overall, i am extremely happy with the service. the team was honest, skilled, patient, and focused on doing the job right instead of pushing unnecessary work. it is hard to find plumbers who communicate well, solve drain and appliance hookup issues correctly, and still keep such a professional attitude. i would gladly use them again in altadena.
Casey & Sons Plumbing & Electric was extremely helpful from start to finish. When I called, Emmanuel and Taylor answered my questions clearly and made the whole water heater replacement process easy to understand. I also spoke with Damon twice on the phone about my plumbing issue because my water heater had stopped working. I explained that I would be providing the new 50 gallon unit, and he gave me a very fair and affordable quote that covered the installation and all needed plumbing parts. They asked if it was an emergency, and even though I wanted it done as soon as possible, I appreciated that they worked with my schedule. After I picked up the water heater, I called back and was told I would get an update the next day with an arrival time. The next day, Damon called in the afternoon and arrived shortly after, right on track. Before starting the job, he explained exactly what he was going to do, why it needed to be done, and went over my options one more time so I felt comfortable moving forward. He was patient, professional, and easy to talk to. He answered every question I had and made sure I understood the work being done on the water heater, connections, and related plumbing parts. The installation was completed quickly, in about two hours or less, and I had hot water again the same day. That alone was a huge relief. What impressed me even more was that he had already loaded my old water heater onto the work truck and took care of hauling it away, which was a big help since many plumbers charge extra for old unit removal. Overall, the service was smooth, honest, and dependable. It is not easy to find a plumber you can really trust, but now I know who to call for any future plumbing repairs, water heater work, or other household plumbing needs. I highly recommend them because the workmanship, communication, and pricing were all excellent.
I needed a plumber to replace the cold water shutoff valve for my washing machine, and most places gave me quotes that were much too high. I finally found a plumbing company that offered a fair price and clear communication. They originally scheduled the visit for a later window, but called earlier in the morning to let me know they were ahead of schedule and asked if I wanted them to come sooner, which worked out great. Joe arrived shortly after, and he was friendly, professional, and easy to talk to. He explained the valve replacement in simple terms, worked efficiently, and handled the laundry area with care. He also cleaned up the work space when he finished and moved the washer and dryer back into place, which I really appreciated. The new valve works perfectly, with no leaks and solid water flow. What stood out most was that the final bill came in a little below the quoted amount, which was a nice surprise. It is not easy to find a reliable plumbing service that is punctual, honest, and respectful, but this experience checked all the boxes. If you need plumbing help in Altadena, I would absolutely recommend them.
My mother suddenly had no hot running water, so I stopped by to check the water heater and basic plumbing connections. After trying a few simple fixes I found online, I still could not figure out the problem. I called Casey & Sons Plumbing & Electric and explained the hot water issue. Even though it was later in the day, Damon arrived within a couple of hours, diagnosed the water heater problem quickly, and had everything working again in about thirty minutes. His plumbing knowledge was far beyond mine, and I really appreciated that he repaired the unit instead of pushing a full replacement. The cost was much lower than I expected, and the whole service call felt honest, skilled, and professional. It is rare to find that kind of work ethic and straightforward help when you need emergency plumbing service, and I am very glad I took the time to share this experience so others looking for water heater repair can feel confident too.
